Personalisation & Mug Care

How to personalise your mug

1. Choose your favourite design and the available mug or rim options.
2. Enter the name exactly as you would like it printed, including capital and lowercase letters.
3. Check the spelling and your selected options before placing your order.

The names shown in product photos are examples. Personalisation choices vary by design, so please check the product description. Unless a listing explicitly states otherwise, each order is for one mug; photographs showing several mugs illustrate the choices available.

Caring for enamel mugs

• Enamel mugs are dishwasher safe. Washing by hand with mild washing-up liquid and a soft sponge keeps the print looking its best for longer.
• Dry after washing and avoid abrasive cleaners.
• Do not put enamel mugs in a microwave, on a stovetop or over an open flame.
• Avoid knocks and drops, which can chip the enamel surface.

Caring for kids' polymer cups

• Polymer cups are dishwasher safe.
• They are not microwave safe.
• Avoid abrasive cleaners and sharp objects on the printed surface.

For ceramic mugs, follow the care instructions on the product page.

Questions or a special occasion?

For a custom request, delivery question or gift needed by a particular date, please contact me before ordering. If something is wrong with your order, get in touch with your order number and a photo where helpful.